Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.

Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

Southend Museums are looking to recruit a Visitor Engagement Officer in a temporary contact 13.50hrs per weekend.

This role is an exciting opportunity to work in the front of house team of Southend Museum Service, where you will be responsible for providing an excellent visitor experience, conveying the rich cultural heritage of our town.

By joining this team, you will be the face of the museum, providing the first point of contact, welcoming and engaging our visitors, providing tours, maintaining the buildings and invigilating and caring for our fantastic collections.

You will also be responsible for our onsite retail offer, actively encouraging donations and supporting fundraising initiatives, assisting colleagues in the running of learning and engagement sessions and helping to coordinate wedding ceremonies in our beautiful Grade 1 listed buildings

You need to be able start within a few weeks.

The working hours for this position are: Saturdays 11.00-17.00pm - Sundays 9:15-17:15pm

The interview process will involve a presentation with the subject of local arts and culture.

PLEASE DO NOT APPLY FOR THIS POSITION IF YOU ARE UNABLE TO ACCOMMODATE THESE HOURS

The ideal candidate will have excellent verbal communication skills, an ability to build rapport with visitors and confidence when speaking to groups and larger audiences.

You will need to be proactive, able to show confidence in decision making and able to collaborate and work well as part of a team. You will be organised, adaptable, flexible, reliable and confident. A good communicator who adapts their approach to meet the needs of our visitors, you will be comfortable engaging with people from all backgrounds, ensuring our heritage is accessible to everyone. An interest in local heritage and culture and experience in the museum sector would be advantageous but is not essential.

If you are interested in this role, please click 'apply online' to forward an up-to-date copy of your CV.

For a full JD on the post Click here

If you are wanting further information that isn't in the JD, please contact Nathalie Nathalie.s@hays.com 

Please note: Applications for this vacancy may close prior to the date advertised above so you are advised to apply as soon as you are able to.

The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.