Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.

Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

An exciting opportunity has arisen for a Customer Support Administrator to join the Customer Support planning, building control, private sector housing and selective licensing sub hub on a full time and permanent basis to provide administration support to various front line operational teams in the Organisation & Customer support hub.

This contract is offered on a hybrid basis which is a combination of working from home and office. As a member of our Customer Support hub you will be responsible for a range of administrative tasks including:

• Validating planning and building control applications

• Carrying out history searches

• Processing planning appeals

• Preparing information for committees

• Erecting site notices

• Liaising with bus companies

• Diverting bus routes

• Processing selective licensing applications

• Administrative tasks for private sector housing Processing events and filming applications

To be successful in this role, you will be able to demonstrate excellent organisational and communication skills, with good IT skills. A passion to exceed service expectations by being friendly, professional, collaborative, and responsive. You will also be able to build strong relationships both internally and externally. The ability to move around the different hubs within the service. The ability to travel to other sites in the city of Southend-on-Sea.

When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the "Why Work For Us?" tab.

If you are interested in this role, please click 'apply online' to forward an up-to-date copy of your CV.

If you would like a copy the Job Description, please click here

Please note: Applications for this vacancy may close prior to the date advertised above so you are advised to apply as soon as you are able to.

The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.