Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.
Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.
We are looking for a Resettlement project officer to join our resettlement team on a full time and fixed term contract basis (9 months). This role will be hybrid working, which is a mixture of working from the civic centre, some working from home, and currently one session per week seeing service users at a different location. This is an exciting opportunity to provide project support to the Homes for Ukraine Scheme (H4U), the Afghan Resettlement Programme (ARP), UK Resettlement Scheme (UKRS), formerly Vulnerable Persons Resettlement Scheme (VPRS), and any other future resettlement programme that may be agreed upon by Cabinet.
As a Resettlement project officer, you will manage an organised caseload of resettling families, ensuring that meetings are organised, paperwork is completed, and data is input in a timely fashion. You will be the first point of contact for queries and manage external queries via a shared inbox. You will coordinate and manage any required safeguarding measures and processes as determined by any government resettlement scheme, such as DBS and property checks.
You will be responsible for the maintenance and processes which will ensure project and policy documentation, reports and plans are relevant, appropriate, accurate and complete. You will be assisting on some key council projects, and will help with research, and document/ presentation preparation for these. You will undertake such other duties as may be reasonably required of you, commensurate with your grade, at your initial or present place of work or at other locations in Southend. This may include periods of intensive working when preparing for family arrivals, and if the resettlement landscape changes.
To be successful in this role, it is vital that you can communicate effectively to varied audience in a range of ways. Ability to maintain accurate records, data reports, appropriately reporting concerns to managers and relevant stakeholders when required is crucial for the role. It is essential that you have good understanding of issues associated with resettlement e.g., housing, benefits, education. Effective organisational and time management skills are required to meet tight deadlines and manage priorities.
You need to be able to create and sustain effective relationships with partners and the voluntary community to support families and build long term networks for family stability. Proven experience of admin support, and of gathering and analysing data is essential, as is having very good attention to detail. It is essential that you can prioritise workload depending on urgent issues arising. You must be confident in the use of various ICT applications including MS Word, Excel, PowerPoint, and Outlook.
This role may suit individuals from either social care or community facing backgrounds.
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the "Why Work For Us?" tab.
If you are interested in this role, please click 'apply online' to forward an up-to-date copy of your CV.
If you would like a copy the Job Description, please click here
Please note: Applications for this vacancy may close prior to the date advertised above so you are advised to apply as soon as you are able to.
The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.
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