Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.

Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.

The council are seeking to recruit a competent telecare technician to join the Southend Equipment Service team on a full time and permanent basis. This post will be based in the community and will require a fair amount of commuting within and around the city, therefore a flexible approach is necessary.

This technician post will primarily focus on installation of telecare equipment in homes. However, you will also be required to

contribute to achieving the aims and objectives of the service overall; namely the prompt, safe and efficient delivery, monitoring, servicing, cleaning, maintenance and collection of items of equipment and minor adaptations. You will be required to pick, load, deliver, assemble, fit, adjust, remove and/or collect any items of equipment for service users in their own homes.   You will also deliver instructions and demonstrate product features (where appropriate) to service users, their carers and/or others.  You will be expected to complete minor adaptations and Telecare installations in service users own property using power tools supplied.

As a Technician, you will be expected to safely handle, move (load and unload) and store items of equipment in full compliance with SBC Manual Handling Policy, Health & Safety Legislation and other relevant policies/procedures, utilising manual handling equipment provided. You will also be expected to safely and considerately drive a delivery vehicle (e.g. Transit type van not HGV) supplied by the service.

To be successful in this role, previous experience of working in telecare and understanding of safety issues relating to equipment is essential. It is also important that you have experience of manual handling and that you are familiar with using power tools to enable the fitting, adjustment and installation of disability and Telecare equipment. You need to demonstrate a proven track record of accurately completing installations to specification, tidily and efficiently in people’s own homes.  It is vital that you are able communicate appropriately with service users and their carers and that you are also able to empathise with people with disabilities in a sensitive manner.

To be successful in this role, you will be required to manually handle a range of objects within service users own home, including installing handrails on stairs. This post will be physically demanding so a level of fitness is required to safely handle products, install adjust items when appropriate / required. City & Guilds or NVQ Qualification in a relevant building trade will be highly desirable but not essential.

To meet the needs and demands of this post, you may be required to work some weekend overtime. Your application will not be considered if you do not possess a full and clean driving license.

When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the "Why Work For Us?" tab.

If you are interested in this role, please click 'apply online' to forward an up-to-date copy of your CV.

If you would like a copy the Job Description, please click here

Please note: Applications for this vacancy may close prior to the date advertised above so you are advised to apply as soon as you are able to.   

Southend-on-Sea City Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. All applicants for this role will require an enhanced DBS check.